Customer Service / Admin All Rounder

Happy Hire is a key supplier to the racing industry and they are on the hunt for a new for an All-Star All Rounder with a champion customer service skill set to join our Hamilton Happy Hire Family.

To greet, help and look after our customers both local and nationwide plus provide admin support to our Sales Team to improve the overall customer experience.

Specific Duties and Responsibilities:

This is a busy and varied position:

• Provide the initial client contact and help with any queries via email, telephone or in person
• Compile and send quotes to customers and gather the relevant information for our Operations Team.
• Reload annual bookings into the system.
• Conduct in-person consultations with potential new clients and showcase our products.
• Liaise with both customers and Ops for collection and returns of dry hires
• Work closely with the National Sales Team to meet targets.
• Provide administrative support to assist the Hamilton Branch.
• Report to the Hamilton Branch Manager / National Operations Manager
• Potential to grow role and expand to other areas of Happy Hire including local marketing

What we’re looking for:

• Self-motivated and proven customer service skills
• Attention to detail and not afraid to call
• Confident computer skills / know your way around a keyboard
• Dependable, punctual, and reliable to get the job done!

The benefits of Happy Hire;

• Full Time Role Monday - Friday 9-4pm based in our Hamilton office / showroom
• Be part of an awesome team working with many epic events around NZ!
• Chance to work independently while having support from all Branches & Divisions
   

So, does this sound like you? If so, then reach out to us today! Send your CV with a cover letter explaining why you’re right for the role to [email protected]