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What is a General Manager?
A General Manager is the chief executive or top-level administrator responsible for the overall leadership and management of a racing club. This role oversees both the racing and business operations, making the GM the central figure in ensuring the club runs profitably, professionally, and in alignment with industry standards.
Some of the key responsibilities of a General Manager include:
- trategic and Operational Leadership
- Raceday Oversight
- Financial Management
- Stakeholder & Industry Relations
- Club Development and Facilities
A General Manager is the chief executive officer of the club — responsible for racing operations, business performance, community engagement, and long-term development. They are the key figure in balancing the sporting, financial, and strategic needs of the club and its stakeholders.
Steps to becoming a General Manager
- Excellent customer service skills
- Marketing skills
- Health and safety awareness – able to respond to emergency situations and minimise risk factors
- Ability to assist with race meeting operations
- Supervise use of track and facilities
- Knowledge of NZ Rules of Racing
- Prepare for race meetings/special events
- Good communication skills
- Be able to manage and lead a team
- Ability to identify and manage issues
- Efficient
- Use workplace technology