Tote Operator

What is a Tote Operator?

A tote operator is a person who works at a racetrack or betting venue to handle betting transactions for the totalisator system (also called the "tote"). They process bets, pay out winnings, and assist customers who are placing wagers on races.

 

Some of the key responsibilities of a Tote Operator include:

  • Take Bets
  • Process Payouts
  • Customer Assistance
  • Reconcile Transactions

A tote operator is a frontline staff member responsible for processing racing bets and payouts using the totalisator system. They combine cash handling, customer service, and a basic knowledge of racing to ensure smooth betting operations on race days or at betting agencies.

 

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Steps to becoming a Tote Operator

  • Skilled in mathematics
  • Quick at calculations
  • Ability to work out and explain, odds, percentages, and payments
  • Be able to read and interpret tote reports
  • Set up and operate tote board and other hardware
  • Follow ethical code of conduct in gambling
  • Maintain excellent customer service
  • Ability to process data
  • Over the age of 18